AI & Automation Strategist at Zapier

Helping teams of all sizes
harness AI and automation.

I help teams turn AI from buzzword to workflow. With Zapier's 9,000+ app integrations, 477+ AI tools, and 30,000+ MCP-ready actions, we can automate the work that slows you down.

0
app integrations on Zapier
0
MCP-ready actions for AI agents
0
AI tools natively connected

A few apps I connect

Zapier
OpenAI
Anthropic
Gemini
HubSpot
Salesforce
Slack
Notion
Airtable
Google Workspace
01 · What I do

Three ways I help teams
put AI to work.

01

AI & Automation Strategy

I find the workflows where AI will save time, reduce errors, or unlock growth — and skip the ones that won't.

  • Workflow audit
  • ROI-ranked automation roadmap
  • Buy / build / Zap decision framework
02

AI Agents & Workflow Systems

I build the systems: AI agents, multi-step Zaps, Tables, Interfaces, and custom integrations.

  • AI agents & assistants (GPT, Claude, Gemini)
  • Multi-step Zaps + Paths + Sub-Zaps
  • Custom code, webhooks & data pipelines
03

Team Enablement & Training

Hands-on workshops so your team can build safe, reliable automations without waiting on engineering.

  • Live workshops
  • AI & automation governance playbook
  • Internal review & rollout cadence
02 · Results

Real outcomes from teams
using Zapier.

A few examples of what well-designed automation can unlock.

42hrs/wk
Saved after AI workflows went live
Superhuman · Marketing Ops
87%
Reduction in lead errors after automation rollout
Grammarly · Revenue Ops
5.5×
ROI on Zapier, plus $40k+/yr saved from one workflow
Erewhon · Operations & AI
27%
Of IT support tickets solved automatically with Zapier
Remote · IT & Support

Teams of every size automate with Zapier

Nvidia Airbnb Meta Lowe's Cursor Samsung Okta Mastercard Dropbox Shopify
Zapier has become a critical part of Superhuman's operating backbone. When we can design workflows ourselves, we can respond to stakeholder needs without relying on engineering resources.
Nina Mirabella Senior Director, Marketing Operations · Superhuman
03 · How I think

The AI Automation Spectrum.

Not every problem needs an agent. The best system is usually the simplest one that works.

Determinism Inference

Workflow

New Lead
Add to CRM
Send SMS

AI Workflow

New Lead
Add to CRM
AI: Write Message
Send SMS

"Agentic" Workflow

New Lead
AI: Research company
AI: Analyze knowledge base
Add to CRM
AI: Write Message
Notify Rep
Send SMS

Agent

New Lead
New Email
AI
Instructions
Knowledge
Tools
Send SMS
Add to CRM

The best work usually happens in the middle: reliable workflows with just enough AI.

Ari Bornstein
Zapier AI & Automation Strategist
04 · About

Built with the platform
I know best.

I'm Ari, an AI & Automation Strategist at Zapier. I help startups and enterprise teams turn messy workflows into reliable systems.

I also build the systems myself: AI agents, outreach engines, lead scoring, CRM cleanup, reporting, and internal tools.

If you're staring at a spreadsheet thinking "this shouldn't be my job", you're probably right.

RoleAI & Automation Strategist, Zapier
AudienceTeams of all sizes
FocusAI orchestration & ops automation
Let's talk

Show me 30 minutes
of your workflow.

I'll help you find the workflows where AI and automation can save real time. No deck, no pitch. Just a practical map of what to build.

  • SOC 2 Type II
  • GDPR & CCPA
  • 99.9% Uptime
  • SAML SSO + SCIM

Request an AI & automation audit

AI & Automation Strategist · Zapier

Ship AI & automation that actually works.

I help teams turn AI from theory into workflows that save real time.

9,000+apps
477+AI tools
30k+MCP actions
What I do

Three ways I put AI to work.

01

AI & Automation Strategy

Find the workflows where AI can save time, reduce errors, or unlock growth.

02

AI Agents & Workflow Systems

I build agents, multi-step Zaps, Tables, Interfaces, and custom integrations.

03

Team Enablement & Training

Workshops that help your team build safe, reliable automations themselves.

Real outcomes

What this looks like in production.

108hrs/mo
Erewhon · saved across ops + marketing
90%
Superhuman · faster onboarding workflows
12×
Smith.ai · faster lead qualification
$1M+
Remote · annual ops cost avoided
How I think

The AI Automation Spectrum.

Not every problem needs an agent. The best system is usually the simplest one that works.

Workflow

Deterministic, rule-based. Lead → CRM → SMS.

Lead routing

AI Workflow

An AI step inside a fixed flow. AI writes the message; Zapier handles the rest.

Routing + smart outreach

"Agentic" Workflow

Multiple AI steps with branching. Researches, enriches, decides, and acts.

Enrichment + routing + outreach

Agent

Autonomous loop with instructions, knowledge, and tools.

AI Sales Development Rep

The best work usually happens in the middle: reliable workflows with just enough AI.

Ari Bornstein
About

I'm Ari.

AI & Automation Strategist at Zapier. I help teams turn messy workflows into reliable AI-powered systems.

LinkedIn →
Let's talk

Show me 30 minutes of your workflow.

I'll show you where AI and automation can save real time. No deck, no pitch.

Or send a quick note

  • ✓ SOC 2 Type II
  • ✓ GDPR & CCPA
  • ✓ 99.9% uptime
  • ✓ SAML SSO + SCIM